Privacy Policy.

Welcome to Bounce Tech Solutions. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, or use our digital services.

By using our website, you acknowledge this policy. Where applicable law requires consent for particular processing activities, we will request that consent separately.

The information we collect depends on how you interact with our website and services. It may include the following categories:

• Contact information: Your name, email address, phone number, and company name when you submit an inquiry.
• Project information: Requirements, project briefs, messages, documents, and details you voluntarily provide.
• Technical information: Browser type, device information, IP address, pages visited, and diagnostic data where collected by our hosting or website tools.
• Communication records: Emails, contact form submissions, and other communications you send us.
• Business information: Details needed to prepare proposals, estimates, agreements, invoices, and project documentation.

Please do not submit passwords, payment card details, or sensitive personal information through general website forms.

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to questions, inquiries, and project requests.
• Understanding requirements and preparing proposals or estimates.
• Providing, managing, and supporting our services.
• Communicating about projects, deliverables, and support requests.
• Maintaining, troubleshooting, and improving our website and services.
• Protecting our systems against fraud, abuse, and security threats.
• Maintaining business records and complying with applicable legal obligations.

Where applicable, we process personal information based on your consent, the steps needed to respond to your requests or perform a contract, our legitimate business interests, or our legal obligations.

The appropriate legal basis depends on the purpose of processing and the laws that apply. Where processing requires consent, you may withdraw that consent subject to applicable legal requirements and limitations.

Our website or its service providers may use cookies and similar technologies for essential website functionality, security, performance, or analytics, depending on the tools actually enabled.

You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

Where legally required, we will obtain consent before using non-essential cookies or tracking technologies.

We do not sell your personal information. We may disclose information where reasonably necessary for the following purposes:

• Service providers: Hosting, email, security, analytics, and other providers that support our operations.
• Project collaborators: Authorized freelancers or contractors who need relevant information to perform project work and are subject to appropriate confidentiality obligations.
• Legal requirements: Where disclosure is required by applicable law, a valid legal process, or a lawful request from an authorized authority.
• Business transactions: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable law.
• Protection of rights: Where reasonably necessary to protect our rights, property, services, users, or security, consistent with applicable law.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on our actual systems, these measures may include access restrictions, secure hosting configurations, appropriate permissions, and controlled access to business information.

However, no internet transmission or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we aim to handle information responsibly and address security concerns appropriately.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing projects, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information, the purpose for which it was collected, contractual requirements, and applicable law.

When information is no longer required, we take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable retention requirements.

When you contact us by email, telephone, or website forms, we may use the information you provide to respond to your request, discuss project requirements, send proposals, and communicate about our services.

We may retain relevant communications for business continuity, project documentation, customer support, and legal recordkeeping.

Please avoid sending confidential credentials or sensitive personal information through ordinary email or general contact forms.

If analytics or performance tools are enabled, we may use them to understand website usage, identify technical issues, measure performance, and improve user experience.

Depending on the tools used, this information may include pages visited, browser type, device information, approximate location derived from an IP address, and interactions with website features.

Where required by law, we will provide appropriate notice and obtain consent before enabling non-essential tracking technologies. This section applies only to tools actually used on our website.

Our website may contain links to third-party websites, platforms, or services. These third parties operate independently and may have their own privacy policies and data handling practices.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before sharing information with them.

Depending on the laws applicable to you, you may have rights concerning your personal information. These may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of information, where legally available.
• Withdrawing consent where processing is based on consent.
• Objecting to or requesting restrictions on certain processing activities where applicable.
• Submitting a complaint to a relevant authority where permitted by law.

To make a request, contact us through our contact page. We may need to verify your identity before responding. Some information may need to be retained where required by law.

Our website and services are intended for business and general audiences and are not directed at children.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.

Our hosting providers or other service providers may process information in countries other than your own.

Where cross-border transfers occur, we aim to take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.

Some browsers offer privacy settings or Do Not Track signals. The handling of these signals depends on the technologies used on our website and applicable legal requirements.

You can manage cookies through your browser settings and any consent controls provided on our website. Disabling certain technologies may affect some functionality.

We may update this Privacy Policy when our business practices, website functionality, service providers, or legal obligations change.

The revised policy will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent for relevant changes.

We encourage you to review this page periodically to stay informed about our privacy practices.